Zeptac Terms of Service
Last Updated on March 15, 2025
Terms of Service
These Terms of Service, together with any Order Forms between the Parties (the “Agreement”), govern Customer’s receipt of a Subscription to access and use Zeptac’s Platform, Content, and Services.
1. The Parties
1.1 Customer.
You are accepting this Agreement on behalf of a company or other legal entity, and not as a consumer (“Customer” or “you” or “your”). You agree, represent, and warrant that you have the authority to bind your company to this Agreement.
1.2 Zeptac.
We are Zeptac Solutions Inc., a company incorporated under the laws of [insert jurisdiction] under company number +91-96370 09332, with our registered office located at 305, Bamandev Arcade, Pisavli, Kalyan, Maharashtra 421306, India- (“Zeptac” or “we” or “us” or “our”).
2. Definitions
2.1 “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control” means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.
2.2 “Agreement” means these Terms of Service, together with the Order Form(s).
2.3 “Content” means the Content made available by Zeptac as part of the Services, including but not limited to documentation, instructions, tools, and information necessary to use the Services. Content does not include Customer Data.
2.4 “Customer Data” means electronic data, content, and information entered into or submitted to the Platform by the Customer or by a User on behalf of the Customer. Customer owns, and will continue to own, all right, title, and interest in and to any Customer Data.
2.5 “Intellectual Property Rights” means any ideas, inventions, discoveries, processes, works of authorship, marks, names, know-how, and any and all rights in such materials worldwide, whether existing under statute, common law, or equity, now or hereafter recognized.
2.6 “Order Form” means one or more ordering document(s) signed by Customer, specifying the Services to be provided by Zeptac. Each Order Form will detail the Subscription Term, quantities, and Subscription Fee.
2.7 “Platform” means Zeptac’s online, hosted digital solutions platform made available to Customer as part of the Services.
2.8 “Professional Services” means onboarding, implementation, consulting, or advisory services associated with the Services, as set forth in an Order Form.
2.9 “Renewal Term” means each successive period following the initial Subscription Term.
2.10 “Services” means collectively Zeptac’s online, hosted digital solutions, including the Platform, Content, and Professional Services.
2.11 “Subscription” means a limited, time-specific license for Customer and its Users to access and use the Services, subject to payment of the Subscription Fee.
2.12 “Subscription Fee” means the fees set forth in an Order Form to be paid by Customer for the Subscription.
2.13 “Subscription Term” means the initial Subscription Term and any Renewal Term.
2.14 “User” means an individual authorized by Customer to use the Services on behalf of Customer, including employees, consultants, contractors, and agents.
3. The Platform
3.1 Purpose.
The Platform is designed to assist Customer in [insert purpose, e.g., “managing digital workflows, data analytics, and business processes”]. It is not a substitute for compliance with applicable laws or professional judgment.
3.2 Access Requirements.
Access to the Platform requires a computer or electronic device and an internet connection. Customer is solely responsible for providing and maintaining such hardware, software, and connectivity.
4. License to the Platform and Services
4.1 Grant of License.
Subject to compliance with this Agreement, Zeptac grants Customer a non-exclusive, limited, non-transferable, non-sublicensable license to access and use the Services for internal business purposes.
4.2 Customer Data License.
Customer grants Zeptac a worldwide, non-exclusive, revocable, fully paid-up, royalty-free license to use, reproduce, display, and modify Customer Data to operate, provide, and improve the Services.
4.3 Customer Responsibilities.
Customer agrees that Customer Data will:
> Comply with all applicable laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
> Not infringe any third-party rights, including Intellectual Property Rights.
> Be accurate and complete.
5. Use Restrictions
Customer agrees not to:
> Sell, resell, rent, or lease the Platform or Services to third parties.
> Reverse engineer, decompile, or disassemble the Platform.
> Use the Platform for any unlawful purpose or in violation of this Agreement.
6. Fees and Payment
6.1 Subscription Fees.
Customer will pay all fees specified in Order Forms. Fees are non-cancellable and non-refundable.
6.2 Invoicing.
Subscription Fees will be invoiced in advance. Payment is due within 30 days of the invoice date.
6.3 Failure to Pay.
If payment is not received, Zeptac may suspend access to the Services after providing 10 days’ written notice.
7. Term and Termination
7.1 Term.
The Agreement begins on the effective date of the first Order Form and continues until all Order Forms expire or are terminated.
7.2 Termination for Cause.
Either party may terminate the Agreement for material breach if the breach remains uncured for 30 days after written notice.
7.3 Effect of Termination.
Upon termination, Customer will cease using the Services, and Zeptac will delete Customer Data unless otherwise requested in writing.
8. Confidentiality
8.1 Definition.
“Confidential Information” means all non-public information disclosed by one party to the other, whether orally or in writing.
8.2 Protection.
Each party will protect the other’s Confidential Information using reasonable care and will not disclose it to third parties without prior written consent.
9. Intellectual Property Rights
9.1 Customer Data.
Customer retains all rights to Customer Data.
9.2 Zeptac’s Rights.
Zeptac owns all rights, title, and interest in the Platform, Content, and Services, including all Intellectual Property Rights.
10. Warranties and Disclaimers
10.1 Limited Warranty.
Zeptac warrants that the Services will conform to the documentation during the Subscription Term.
10.2 Disclaimer.
Except as expressly stated, the Services are provided “as is” without warranties of any kind, including merchantability, fitness for a particular purpose, or non-infringement.
11. Limitation of Liability
Neither party will be liable for indirect, incidental, or consequential damages, or damages exceeding the total fees paid by Customer in the 12 months preceding the claim.
12. Indemnification
12.1 Zeptac’s Indemnification.
Zeptac will defend Customer against third-party claims alleging that the Services infringe Intellectual Property Rights.
12.2 Customer’s Indemnification.
Customer will defend Zeptac against third-party claims arising from Customer Data or misuse of the Services
13. General Provisions
13.1 Governing Law.
The Agreement is governed by the laws of India, and any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
13.2 Entire Agreement.
This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements.
13.3 Survival.
Sections titled “Fees and Payment,” “Confidentiality,” “Intellectual Property Rights,” and “Limitation of Liability” will survive termination.